Home Based Services
Hacc

Support to help you live independently at home

Omeo District Health (ODH) provides Home Based Services to help eligible people remain living safely, comfortably, and independently in their own homes.

We understand that, as we get older or experience changes in our health, everyday activities can become more difficult. You may need a little help with household tasks, personal care, preparing meals, getting to appointments, or staying connected with your community.

 Getting support doesn't mean losing your independence.

The right assistance can help you maintain your independence, wellbeing, and quality of life for longer.


Award-Winning Support at Home

Coordinated Support for Everyday Living

The Support at Home program provides a greater level of coordinated support for people who need assistance with a range of daily tasks, health needs, or personal care to continue living independently at home.  


Government-funded programs

Omeo District Health delivers services through several government-funded programs, including:

  • Commonwealth Home Support Programme (CHSP)

  • Home and Community Care Program for Younger People (HACC PYP)

  • Support at Home (SAH)

  • Post Acute Care (PAC)

The program you may be eligible for depends on your age, circumstances, assessed needs and the services available to you.

For further information about these programs:

Commonwealth Home Support Programme (CHSP)
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The Commonwealth Home Support Programme provides entry-level support for older people who need a little extra help to continue living independently and safely at home.

The program focuses on helping you maintain your independence by supporting you to do the things you can, rather than taking over tasks unnecessarily.

 

Who may be eligible?

You may be eligible if you are:

  • 65 years or older;

  • an Aboriginal or Torres Strait Islander person aged 50 years or older; or

  • aged 50 years or older and homeless or at risk of homelessness.

An aged care assessment is required to determine your eligibility and the services you may receive.

 

Services available through Omeo District Health

Depending on your assessed needs and service availability, ODH may provide:

  • General house cleaning

  • Shopping assistance

  • Personal care

  • Respite care

  • Transport

  • Home maintenance and home modifications

  • Meals on Wheels and assistance with meal preparation

  • Social Support Group (SSG) activities

  • Home Based Nursing

  • Allied Health Assistant services

  • Occupational Therapy

 

If you are approved for CHSP services, you will receive information outlining the supports you are eligible to access.

For more information, visit My Aged Care – Commonwealth Home Support Programme.

Home and Community Care Program for Younger People (HACC PYP)
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The Home and Community Care Program for Younger People supports eligible Victorians whose health, disability or other circumstances affect their ability to live independently and participate in their community.

The program aims to improve health and wellbeing while helping people maintain or regain their independence at home.

Support may be provided on a short-term, intermittent, or ongoing basis, depending on individual needs, goals and eligibility.

 

Who may be eligible?

HACC PYP supports:

  • Victorians from birth to 65 years of age; and

  • Aboriginal people from birth to 50 years of age.

 

Eligibility depends on individual circumstances, functional needs and the program's requirements. An assessment helps determine the supports that may be appropriate.

 

Services available through Omeo District Health

Depending on your assessed needs and service availability, ODH may provide:

  • General house cleaning

  • Shopping assistance

  • Personal care

  • Transport

  • Home maintenance and home modifications

  • Meals on Wheels and assistance with meal preparation

  • Home Based Nursing

  • Allied Health Assistant services

  • Occupational Therapy

Our assessment team works with you to understand your needs, goals, and circumstances. We can help connect you with appropriate Home Based Services to support your independence, safety, and participation in the community.

For more information, visit the Victorian Department of Health – HACC PYP.

Support at Home (SAH)
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The Australian Government's Support at Home program commenced on 1 November 2025, replacing the Home Care Packages Program and the Short-Term Restorative Care Programme.

Support at Home helps older people access coordinated services, equipment and home modifications to support them to remain living independently at home for longer.

The program is designed to meet assessed care needs, whether you need help with everyday activities or more complex support to maintain your health and independence.

 

Who may be eligible?

Support at Home may be available to eligible older people aged 65 years and over, with certain exceptions for Aboriginal and Torres Strait Islander people and people who are homeless or at risk of homelessness.

An aged care assessment determines your eligibility, care needs, approved services and funding classification.

 

What services can Support at Home provide?

Depending on your assessment and approved supports, services may include:

Clinical supports

  • Nursing care

  • Occupational Therapy

  • Physiotherapy and other eligible allied health services

Independence supports

  • Assistance with showering, dressing and personal care

  • Support with eligible medication-related activities

  • Transport

  • Respite care

Everyday living supports

  • General house cleaning

  • Gardening and eligible home maintenance

  • Shopping assistance

  • Meal preparation

 

Your approved services will be based on your assessed needs and goals. Your Care Partner can help you understand your available supports, plan your services, and make changes where appropriate within your approved funding.

For more information, visit My Aged Care – Support at Home.

 

Support at Home short-term pathways

In addition to ongoing services, Support at Home includes three short-term pathways designed to address specific needs.

 

Restorative Care Pathway

Provides time-limited, multidisciplinary support to help you improve or regain your ability to undertake everyday activities and maintain your independence.

 

Assistive Technology and Home Modifications (AT-HM) Scheme

Helps eligible participants access assistive technology, equipment and home modifications to improve safety, accessibility, and independence at home.

 

End-of-Life Pathway

Provides eligible participants with additional support to remain at home at the end of life, where this is their preference and their needs can be safely supported.

Access to these pathways depends on eligibility and assessment.

Post Acute Care (PAC)
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The Post Acute Care (PAC) Program provides short-term support to people returning home after a stay at a public hospital or a visit to a hospital emergency department.

The program helps people recover safely at home, regain their independence, and reduce the risk of an unplanned return to hospital.

Support is tailored to each person's individual needs and is generally provided for a short period while they recuperate.

 

Who may be eligible?

PAC may be available to people who are being discharged from a public hospital and have been assessed as needing short-term, community-based support to recover safely at home.

A referral is generally arranged by the hospital team as part of discharge planning.

 

What support can be provided?

Depending on the person's assessed needs and the services approved, support may include:

  • Community nursing

  • Personal care, including showering and dressing

  • Assistance with everyday activities at home

  • Home care to support recovery and independence

 

How do I access Post Acute Care?

If you are preparing to leave hospital and feel you may need additional help at home, speak with your hospital nurse, treating team or discharge planner. They can assess your needs and discuss whether a PAC referral is appropriate.

PAC is intended to provide short-term assistance during recovery. If you require ongoing support after your PAC services finish, your care team can help explore longer-term options.

For more information, visit the Victorian Department of Health – Short-term supports.

How do I access Home Based Services?
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If you or someone you care for needs assistance at home, the first step is to find out which program and services may be suitable. You can contact Omeo District Health to discuss our Home Based Services and the supports we may be able to provide.

 

For older people seeking government-funded aged care, you can also contact My Aged Care to discuss your circumstances and arrange an assessment.


Support at Home Fees


Contact Us 

Our team is here to help you understand your options and find the right support to help you live as independently as possible at home.

Phone: (03) 5159 0138
Email: hacc-odh@omeohs.com.au

The Home Based Services team can discuss your needs, explain the supports available, and help you access the right services to remain safe, independent, and connected at home.  

Alternatively, contact Omeo District Health and we will connect you with the Home Based Services team.  

 

Delivers better outcomes for our rural community